FAQs

Please view some of our most frequently asked questions below.

  • Does everyone qualify for Lifestyle Protection?

    At the moment, we’re only able to offer Quin to full-time (non-seasonal, 35+ hours a week) W2 employees. To our freelancer and contract worker friends — we’re working on expanding Quin to as many people as possible soon. 

     

  • How much is my Lifestyle Protection benefit?

    Lifestyle Protection is part of your Quin membership, which costs $29.99 a month. Upon qualifying for Lifestyle Protection by providing proof of your involuntary employment, you get up to $3,000 if you become unexpectedly unemployed. This is available in three equal monthly increments of up to $1,000.

    Quin’s mission is to help you get through times of unexpected unemployment, which typically last no more than 3 months.

     

  • When can I activate my Lifestyle Protection benefit?

    After 90 days of Quin membership, during which you must be employed full-time, your Lifestyle Protection benefit activates automatically and you’ll be covered if you’re unexpectedly unemployed.

  • How is Lifestyle Protection different from my state unemployment benefits?

    Quin’s Lifestyle Protection funds are in addition to state unemployment benefits. Access to your state funds could take weeks or months to access 😢, but you can quickly access your Quin Lifestyle Protection funds, which will be delivered into the checking account of your choosing. 

     

     

  • How do I close my Quin membership?

    We’re sorry to see you go! You can use the following steps to cancel your account:

    Step 1: Within the app, navigate to your account profile located at the top right corner. Click to access your profile information, and then scroll all the way down.

    Step 2: You’ll see a “close membership” button. Click the button and follow the prompts.

    Step 3: Your Quin membership is now closed. You should receive a membership closure confirmation email within the next few hours.

    If you were charged a monthly fee and are closing within the first 7 days of activating your Quin membership, your refund will be processed through our partner bank and may take several days.
    For any questions and concerns please contact us at support@helloquin.com